This page explains how payments, order totals, authorization, verification, and checkout security are handled when shopping at vellnorae.com.
Payment Methods
Available payment methods are displayed during checkout.
Options may vary depending on your:
Please review the available options before completing your order.
Payment Authorization
Orders may be subject to payment authorization, identity verification, and fraud-prevention review.
Your bank, card issuer, or payment provider may:
- Request additional verification
- Decline a transaction
- Place a temporary authorization hold
- Request additional information
These decisions are controlled by the applicable financial institution or payment provider.
Checkout Security
Payments are processed through our e-commerce platform and applicable third-party payment providers using security measures designed to protect transaction information.
vellnorae does not independently store complete credit or debit card numbers on its own servers.
Prices & Order Total
Before payment is submitted, checkout will display the applicable:
Prices are displayed in USD unless another currency is clearly stated.
Currency & Bank Charges
Your bank or payment provider may impose foreign-exchange, currency-conversion, international transaction, or other financial-service fees.
These charges are determined by your financial institution and are not charged by vellnorae.
Promotions & Discount Codes
Promotional codes may be subject to:
- Expiration dates
- Minimum purchase requirements
- Product exclusions
- Usage limits
- Geographic restrictions
- Other conditions stated with the offer
Discount codes should normally be entered before checkout is completed.
Payment Questions
If you believe you were charged incorrectly or have a checkout-related question, please contact:
Please include your order number where available.